Whether it’s before your first meeting, between work and a dinner date, or after an event, our locker station at Mattenhof is accessible 24/7.
You can bring and pick up your laundry whenever it’s convenient for you.
Laundry drop off: Monday, Wednesday and Friday before 8:00 a.m.
Place the order online the day before pick-up until 4:00 p.m.
Once picked up, we will return your laundry within two business days and notify you by email when it is ready for pickup.
Mattenhof 21, 8051 Zürich
place your order online. The next possible pick-up and delivery date will be choosen automatically.
head to the locker station and deposit your laundry bag in a free locker.
Enter any 4-digit code to lock the door:
[C] [4-digit pin] [key symbol]
*If you are a new customer, make sure your contact details are placed in your laundry bag as well.
pick up, wash, clean, iron, fold and care for your clothes with the utmost care and deliver them back to you on time.
receive an email with the locker number as soon as your fresh laundry is ready for pickup.
Open the locker with the code from the email or your customer account.
[C] [4-digit pin] [key symbol]
charge your credit card provided upon registration
after we return your laundry.
Complaint & Claim
Please note that, in accordance with our GTC, the deadline for filing a complaint is 7 business days.
Invoice/Payment Inquiry
Inquiry regarding Order / Account
Price & Product Inquiry
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